The Carousel Newsletter is a monthly resource for industry news, trends and the latest offerings from Carousel Industries and our Technology Partners.
This month’s focus is on Internet of Things (IoT).

The Internet of Things Is Soaring

The Internet of Things is attracting growing attention and opening up whole new applications and businesses, but how quickly is it taking hold with IT staffs?

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Contributor: Extreme

Is Your Network Ready for IoT? 5 Key Considerations

The Internet of Things (IoT), once in the realm of speculation, is starting to come of age, with many large-scale projects in development or in production. But network operators must understand how this new technology will impact their networks and prepare accordingly if it is to succeed. Is the Network Ready for IoT? Read 5 Key Considerations.

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Contributor: Ciena

IOT and Call Completion

Picking up the phone is ranked by business workers as the #1 most effective and valued way of communicating externally. In today’s digital-first world, work is an activity, not a location. Boosting first-time call completion can help you manage your business calls, even when you are away from your desk.

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Contributor: AVST

Using Your IoT To Improve Your Enterprise’s Emergency Responses

Have you considered leveraging your IoT deployment to enhance your emergency solution? IoT sensor devices such as location beacons, sound detectors, and cameras can provide an abundance of rich data. As you look to deepen your investment in IoT, consider utilizing it to improve 9-1-1 emergency situation outcomes.

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Contributor: West

Team Collaboration Analytics: Accelerate Your Digital Transformation Using Actionable Collaboration Adoption Insights

Team collaboration applications are disrupting traditional ways of communication. The most popular solutions integrate voice, video, chat and virtual meeting spaces to rapidly enable colleagues to share ideas, build consensus, establish direction and or accomplish specified objectives. Many organizations can now consolidate existing communication tools into a single platform deployed across the entire enterprise. Diving into team collaboration is only effective if stakeholders embrace the new technology otherwise there is even greater frustration from navigating between multiple applications. Managers need to make sure that new communication platforms are being adopted and improve business outcomes.

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Contributor: RSI

The Blessing and Curse of Automation

As data becomes the new currency of the digital marketplace, Aamir Lakhami, Fortinet Global Security Strategist, outlines tactics organizations can use to protect their users and themselves in the age of IoT.

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Contributor: Fortinet

Kansas City & Cisco: Engaging the 21st Century Citizen

Kansas City partnered with Cisco and Sprint to create a truly connected city. With an intelligent Wi-Fi network as the foundation, citizens can leverage an Enterprise Mobility Services Platform via a mobile app or interact with digital kiosks to review restaurant menus or identify the best timing for parking. Read the full case study here.

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Contributor: Cisco

Voice-Activated Internet of Things

Call it a trend, a paradigm shift or a gamer changer, voice enabled solutions are expanding beyond the B2C sector and into B2B environments. Integrating voice control into IoT and connected devices won’t happen overnight, but it will become an expected mode of communication. Reason being is that voice recognition technology is all about the experience. And as customer expectations become harder to meet, delivering the best experience with automation like a voice interface will be paramount to a customer service strategy.
Voice is the DNA that makes up AudioCodes. We’re committed to augmenting speech recognition technologies to enhance productivity and deliver actionable insights from business voice communications. As part of the newly announced Voice.AI division, AudioCodes IP phone users can take advantage of VocaNOM, a voice-dialing solution that dramatically improves workflows and increases employee productivity. This speech-driven calling solution seamlessly integrates into the telephony, IVR & smartphone user environments to speed up and automate organizational processes.
As the demand for IoT devices expands and voice recognition becomes more mainstream, customers will aim to find a proven, enterprise-grade speech recognition solution that has been successfully deployed in organizations, across all sectors.

Watch this video to see how AudioCodes, powered by Westcon, helps customers save time and boost productivity.
Speak with your AudioCodes Channel Account Manager to take advantage of this special Voice Dialing Promotion going on for a limited time.

Contributor: AudioCodes

From Workplace Chaos to #WorkZen

The average worker wastes over 42 hours switching from one app to another. This article explains how the internet of things is resulting in App overload, leaving today’s workers in a state of chaos. This study provides a clear solution to workplace chaos, exploring how RingCentral’s unified platform brings simplicity and #WorkZen to every workday.

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Contributor: RingCentral

Is Alexa too Intelligent for UC?

AI and IoT applications run on a core communications platform. Whether Microsoft, Cisco, Avaya, it is vital that IT managers keep a pulse on the health of the core UC network via real-time monitoring and diagnostics. Learn more, read eBook by Wainhouse Research.

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Contributor: Nectar

Programmable Networks Here & Now: Empowering Innovations for Enterprise

Gone are the days of enterprise private networks requiring capex-heavy budgets for hardware, real estate, multiple software licenses, difficult to manage and expensive private lines, complicated contracts and frustrating vendor lock-ins.
Enterprise networking has been liberated, and enlightened IT teams and their service providers are switching things up from legacy telephony to virtualized, software-defined and innovation-driven programmable networks empowering businesses to meet the challenges of the hyper-connected, always-on world of digital commerce.

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Contributor: Ribbon

Simple, Enterprise-Grade Collaboration

It seems like the market is suddenly flooded with collaboration software, making it difficult to know which to choose. What’s an easy, yet enterprise-quality, solution compatible with ViewSonic® ViewBoard® interactive flat panel displays?

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Contributor: ViewSonic

How are you seeing and controlling IoT devices on your network?

28 billion connected devices are predicted by 2020 – 20 billion will be IoT devices. Don’t let IoT become an entry point for cybercriminals. See and control IoT devices that are invisible to traditional security products. ForeScout’s agentless approach has helped companies discover up to 60% more devices on their networks.

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Contributor: ForScout