With the ability to increase sales, reduce costs, and improve customer satisfaction, it’s no surprise that more than 75% of companies have, or plan to have, a Digital Customer Experience (DCX) strategy.
Join Carousel Industries and Nemertes Research as we explore the top five digital customer experience projects that drive business growth.
What you will learn:
- Which digital customer experience projects deliver measurable success
- How to realize the business value of upgrading or replacing existing communications platforms
- Why aligning your approach with your financial model can boost business impact