White Paper

Digital Transformation: Insight into Getting it Right

IDC Research sponsored by Avaya brought to you by Carousel Industries

You know that leveraging digital transformation opportunities can transform customer and employee experiences, but which initiatives are having the greatest business impact?

Get insights into what works and what doesn’t, see what companies are thinking and doing, and where investments are paying off.

Download IDC Research sponsored by Avaya:  Digital Transformation:  Insight into Getting it Right. You’ll learn:

  • Which communications technologies most contribute to a positive customer experience
  • Top reasons companies are embedding communications into business processes
  • Leading contributors to a positive customer experience

Carousel Industries – Your Trusted Advisor for Collaboration Modernization
Carousel Industries is an Avaya Diamond partner with more than 550 certifications and a multi-year Avaya award recipient, including Overall U.S. Partner of the Year for 2018.    Carousel has decades of experience integrating and managing multi-vendor solutions for mid-sized and large enterprises.  Our flexible deployment models, combined with attractive incentives to invest in Avaya solutions, create opportunities to modernize unified communications and contact center operations for improved efficiency, productivity, and cost savings.  Find out more