Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
Featured Blog Post

A Cisco calling solution for every business

Read More

Always ON Podcast

Business Transformation with Conversational AI with Steve Drew, Ep # 3

Subscribe to ALWAYS ON Have you always wondered how conversational AI worked? Would you like to use it in your business but aren’t sure if it will just frustrate your customers? If so, you’ll need to check out this episode with our very own VP of Contact Center Solutions, Steve Drew. Steve answers questions: like […]

08.05.2020

Networking

5 benefits of moving from MPLS to SD-WAN

Are you considering a move from MPLS to SD-WAN? Many companies have seen in making the switch, with SD-WAN services delivering a host of capabilities that are increasingly important for businesses moving through their digital transformation journeys. Whether you want to enhance application performance, reduce the time to add new sites, or give your organization […]

08.04.2020

Get Carousel Blog updates delivered to your inbox.

Always ON Podcast

Business Transformation with Conversational AI with Steve Drew, Ep # 3

Subscribe to ALWAYS ON Have you always wondered how conversational AI worked? Would you like to use it in your business but aren’t sure if it will just frustrate your customers? If so, you’ll need to check out this episode with our very own VP of Contact Center Solutions, Steve Drew. Steve answers questions: like […]

08.05.2020

Networking

5 benefits of moving from MPLS to SD-WAN

Are you considering a move from MPLS to SD-WAN? Many companies have seen in making the switch, with SD-WAN services delivering a host of capabilities that are increasingly important for businesses moving through their digital transformation journeys. Whether you want to enhance application performance, reduce the time to add new sites, or give your organization […]

08.04.2020

Security

Ripple20 leans on old vulnerabilities, shows need for new IoT security strategies

The Internet of Things (IoT) is no longer just big, it’s gargantuan. It’s sprouting new arms and legs every day, and that enormous quantity of IoT devices is creating some worrying risks for businesses. With so many devices proliferating across the world, any vulnerability’s impacts have the potential to be far greater – far more […]

07.28.2020

Announcements

What is the Future of Unified Communications in the 2020s?

The Unified Communications as a service sector has evolved rapidly in recent years. UCaaS has taken the business world by storm, and there’s no sign yet of a let-up in momentum with the shift to managing remote teams. Transparency Market Research predicts the UC market will be worth $79.3 billion by 2024. It’s fair to assume […]

07.01.2020

Always ON Podcast

An Interview With The Experts: 2020 Verizon Data Breach Investigation Report, with David Grady and Jason Graff, Ep #2

Subscribe to ALWAYS ON The reality of data breaches and other cyber threats continues to grow year after year and the only way we know what’s happening and how to address it is through the dedicated work of teams who do in-depth annual analysis of real-world security incidents. The team at Verizon produces the annual […]

06.30.2020

Security

Cisco’s SecureX is almost here and it’s a security game changer

Do you have an assortment of security tools protecting your data, networks, endpoints, and other assets? Most companies do. No single platform is best-of-breed at everything and a well-rounded approach to security usually involves several different technologies working together. While effective on paper, the problem with this strategy is that IT teams find themselves hopping […]

06.16.2020

UC&C

What Does a Contact Center Emergency Response Plan Look Like During a Pandemic?

Originally published on the NICE inContact Blog. When I dial 211, an automated call message picks up and directs me to a kind voice of a contact center agent on the other line that greets me with “how can I help you today?” Like so many, I am looking for clear instructions on what to […]

05.19.2020

Always ON Podcast

The Digital Workplace In The New Normal, with Matt O’Brien and Paul Oliver of Cisco, Ep #1

Subscribe to ALWAYS ON The sudden worldwide impact of COVID-19 has forced many businesses to make the move to a digital workplace environment that they never saw coming. Organizations across the globe are scrambling to get set up online so they can continue doing business, but the security and safety of such platforms is one […]

05.14.2020