Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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E911

E911 Checklist for a Remote Workforce

Working remotely in the safety of our homes has become the new business normal. As organizations find new ways to ease team communication and collaboration with cloud-based platforms, 911 connectivity remains a necessity for all. Your clients may wonder what are the applicable Enhanced 911 (E911) requirements for remote users. Read on to learn more […]

10.16.2020

Security

Zero Trust Architecture and moving beyond VLANs for segmentation

For years enterprises have been deploying VLANs to segment their networks. The thought was that devices in one segment were limited in their ability to adversely affect devices in another. This approach to security in fact provided very little in the way of actual risk mitigation, and in reality provided a false sense of security. […]

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E911

E911 Checklist for a Remote Workforce

Working remotely in the safety of our homes has become the new business normal. As organizations find new ways to ease team communication and collaboration with cloud-based platforms, 911 connectivity remains a necessity for all. Your clients may wonder what are the applicable Enhanced 911 (E911) requirements for remote users. Read on to learn more […]

Security

Zero Trust Architecture and moving beyond VLANs for segmentation

For years enterprises have been deploying VLANs to segment their networks. The thought was that devices in one segment were limited in their ability to adversely affect devices in another. This approach to security in fact provided very little in the way of actual risk mitigation, and in reality provided a false sense of security. […]

A digital thumbprint

Always ON Podcast

Up Close and Personal with SASE with Eyal Webber-Zvik and Jonny Noble, Ep # 5

Security teams everywhere are struggling. They are struggling with the amount of data and information that they are presented with daily. SASE may be the converged solution that your security team has been looking for. The Always On podcast series is here to help you understand the intersection of technology, security, and business. On this […]

10.07.2020

A hand holding a face mask and a bag

Cloud

How COVID-19 is shaping the future of tech

The pandemic has fundamentally impacted our lives – how we access healthcare, how we buy food, how we learn, and definitely how we work. For most of Carousel’s customers, work-from-home has changed the name of the game and more organizations have accelerated their desire to shift applications and services to public cloud. That transition has […]

09.28.2020

Cloud

Cloud playing a central role in keeping business going

What are some opportunities you see on the horizon with cloud? I’m shocked there’s still a huge number of enterprises that haven’t yet made the move to UC and contact center as a service via the cloud. There’s tremendous opportunity there to transition to something more capable as part of their digital transformation journey, especially […]

A monitor on a desk with a video conference

Education

How school technology infrastructure can unlock a new level in virtual learning

When schools around the world went into lock down earlier this year, the individuals responsible for servicing their on-campus technology infrastructure faced a monumental challenge, with absolutely no notice: virtualizing learning environments and classrooms to maintain education and enable students to continue their development from home. The challenges have likely been the biggest faced by […]

Someone wearing a mask works from their desk

UC&C

Returning to Work: Balancing Collaboration and Safety

With the pandemic disrupting workforces and office spaces across the globe, enterprises everywhere are rethinking their approach to how — and where — people work. While many organizations report their employees’ productivity levels have been the same or higher while working remotely, it’s doubtful all companies will follow the example of Twitter and keep their […]

09.21.2020

contact center worker

UC&C

HOW COVID-19 IS REDEFINING THE CONTACT CENTER

For the majority of the year 2020, organizations have lost their ability to deliver in-person service to their customers. Meanwhile, customers endured increasingly complex scenarios requiring a high level of customer service. In case it was ever in question, this has been the year that call centers proved to be critical for doing business. Since […]

09.18.2020