Featured Blog Post

It’s Most Likely Time to Re-evaluate Your Communications Foundation

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Announcements

Carousel Recognized with Architectural Excellence Partner of the Year: Security Award at Cisco Partner Summit 2018

This week at Cisco’s annual partner conference in Las Vegas, Nevada, our team was thrilled to receive the Architectural Excellence Partner of the Year: Security for its innovation, leadership, and best practices as a Cisco business partner across US-East. Jim Marsh, Chief Revenue Officer, accepted the award on behalf of the company which was recognized […]

11.16.2018

UC&C

Transforming Customer Experience Requires Solid Communications

Ask any business or IT leader to describe their priority list, and digital transformation is surely to be a theme embedded in nearly every initiative. Digital transformation is essentially the innovative application of a technology that creates or improves a process, product, or experience to drive value. Success metrics from Nemertes 2017-18 Digital Transformation research […]

11.12.2018

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UC&C

Transforming Customer Experience Requires Solid Communications

Ask any business or IT leader to describe their priority list, and digital transformation is surely to be a theme embedded in nearly every initiative. Digital transformation is essentially the innovative application of a technology that creates or improves a process, product, or experience to drive value. Success metrics from Nemertes 2017-18 Digital Transformation research […]

#CarouselCrew

#CarouselCrew: Meet Steve Augustine, Inside Sales Team Manager

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Steve “Augie” Augustine, Inside Sales Team Manager, and #CarouselCrew member for 10 years! Residing in Meriden, CT, he works out […]

11.01.2018

Security

Choosing a Security Solution: Take the Long View

Once you’ve assessed your needs, look past the glossy sales material and slick user interfaces to understand how well the security solutions you’re being pitched will work in the long term. Focus on gritty practical issues such as: Total cost of ownership: Given the size and skills of your staff, will you need to hire […]

10.30.2018

#CarouselCrew

#CarouselCrew: Meet Kelly Shatzer, AutoCAD Drafter

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Kelly Shatzer, AutoCAD drafter for nearly two years. He primarily works from his home office in the tiny town of […]

10.25.2018

Close-up of business meeting.

Thought Leadership

3 Ways IT Leaders Can Drive Business Transformation

We are witnessing a significant evolution in IT as the department transforms from being a siloed entity to one that deploys technology in every function within every business. Much of this change is due to the influx of collaboration tools, Everything as a Service (XaaS), and hybrid technologies that are shifting the priorities of IT […]

10.18.2018

Thought Leadership

Balancing the Needs of the Business with IT Concerns

Many CIOs today feel powerless when it comes to expenditures on IT that come from sources outside of their departmental IT budget. If the sales team decides it wants to invest in training tools to improve reps onboarding and overall effectiveness, or if finance develops a forecasting application on its own, and there’s enough in […]

10.03.2018

Agent Partner Program

3 Benefits of a Master Agent

The saying goes “you can’t be everything to everyone”, which unfortunately many partners, consultants and IT services providers are finding to be a challenge as more customers demand a single source for all their IT solutions and services needs. But, there are ways IT services firms can expand their portfolio to better assist customers, maintain […]

09.27.2018

#CarouselCrew

#CarouselCrew: Meet Devond Moody, Service Delivery Technician

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. Meet Devond Moody, Service Delivery Technician for the past three years, hailing from Orlando and now residing in Fairfax, Virginia. We asked Devond […]

09.20.2018