Featured Blog Post

#CarouselCrew: Meet Jason Albuquerque, Chief Information Security Officer

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Thought Leadership

Business Resilience: Thriving During Market Disruption

Being resilient, particularly in a time of disruption, is a relentless, often fanatical pursuit to be at the forefront of your industry. “Resilience is the ability to recover well from setbacks, adapt well to change, and keep going in the face of adversity.” – Harvard Business Review In the context of IT, resilience is often […]

02.20.2018

UC&C

Are You Ready to Migrate to UC? Five Questions You Should Ask

Unified communications (UC) is revolutionizing the way organizations collaborate. That is, when it’s done right. Because of the increased productivity and efficiency it brings to enterprises, the UC market is expanding rapidly; a recent report from Allied Market Research predicts the market will reach $74.2 billion by 2023, growing at a CAGR of 12.6% from […]

02.15.2018

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UC&C

Are You Ready to Migrate to UC? Five Questions You Should Ask

Unified communications (UC) is revolutionizing the way organizations collaborate. That is, when it’s done right. Because of the increased productivity and efficiency it brings to enterprises, the UC market is expanding rapidly; a recent report from Allied Market Research predicts the market will reach $74.2 billion by 2023, growing at a CAGR of 12.6% from […]

Client Spotlight

Taking it to the Cloud: Moving an Aging Phone System

Mark Barham, Director of Information Technology, City of Williamsburg was faced with an aging phone system—one that was nearly three decades old. The current phone system worked, but the City was unable to find reliable replacement parts when they needed them and the systems lacked modern features and functionality to best serve the City. After […]

02.13.2018

Events

Full Speed Ahead at Avaya’s 2018 ENGAGE

Drawing more than 3,000 Avaya users, speakers and leadership, Avaya ENGAGE 2018 was held last week in the birthplace of jazz—beautiful New Orleans. The event is comprised of content and speakers from the Avaya user community to learn, network and engage with some of the most prolific minds in the Avaya space about hot topics […]

02.08.2018

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Carrier Services

UC&C Migration on the Horizon? Don’t Forget Telecom and Carrier

If your organization is in the planning stages of a unified communications & collaboration (UC&C) migration and is nearing the execution phase, now is a great time to take a brief pause to consider if you have checked all the most important items off your migration to-do list. Have you thoroughly vetted all the available […]

02.06.2018

Agent Partner Program

3 Benefits of a Master Agent

The saying goes “you can’t be everything to everyone”, which unfortunately many partners, consultants and IT services providers are finding to be a challenge as more customers demand a single source for all their IT solutions and services needs. But, there are ways IT services firms can expand their portfolio to better assist customers, maintain […]

02.01.2018

Businessman using Smart Phone

Carrier Services

Five Reasons to Explore End-to-End Mobile Device Management

The explosion of mobile devices—tablets, smartphones and other wireless devices—is enough to stress any IT team to the max. Between security issues and upgrades to international travel, managing pooling plans, shutting off decommissioned devices and pricing that seems to change quarterly as the carriers fight for your business, most businesses lack the tools, manpower or expertise to […]

01.30.2018

Announcements

#CarouselCrew: Meet Joe Westbury, Sales Director

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Windsor, CT-based Joe Westbury, Sales Director for the past 2.5 years. Joe was nominated by a colleague because of his […]

01.25.2018

Programmer talking on phone

Managed Services

Paying a Premium for Talent—Are You Getting the Return You Paid for?

In any competitive field, the only way to acquire premium talent is to pay for it. The best athletes get the biggest contracts, the most popular movie stars command the largest deals and in technology, the best and brightest minds are offered the top salaries. In fact, according to data from Payscale, CIOs in the […]

01.23.2018