Featured Blog Post

How Digital Technologies Will Transform the Patient Experience

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UC&C

Four Essentials for Winning with Customer Experience

What comes to mind when you think of the ideal customer experience? I guarantee it differs from person-to-person, which is why a personalized customer experience is more important now than ever. In today’s ever-changing digital environment, the most successful companies have perfected the customer experience and understand that customer knowledge is the most important asset. […]

05.14.2019

Security

WATCH: Always On Virtual Series Spotlight: Securing an Insecure World

Not a day goes by without a phishing incident, a ransomware attack taking down a major corporate network, or a data breach compromising millions of customer records. And these are only the ones that are detected and reported by the media. We live in an “Assumption of Breach” world and as attack surfaces exponentially increase […]

05.08.2019

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Security

WATCH: Always On Virtual Series Spotlight: Securing an Insecure World

Not a day goes by without a phishing incident, a ransomware attack taking down a major corporate network, or a data breach compromising millions of customer records. And these are only the ones that are detected and reported by the media. We live in an “Assumption of Breach” world and as attack surfaces exponentially increase […]

Digital binary panel

Data Center

Hyperconverged Infrastructure: Complete Simplicity Requires Complete Solutions

In today’s multi-cloud world, managing complexity seems to be a full-time job for many IT professionals. This is not surprising, since they are often asked to concurrently manage legacy infrastructure, public and private cloud environments, with multiple vendors, all while trying to adapt to a world where data and data centers are no longer centered. […]

05.02.2019

#CarouselCrew

#CarouselCrew: Meet Julie Holderby, Service Delivery Manager

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Julie Holderby, service delivery manager out of sunny southern California. Julie has been with Carousel for more than eight years and she recently […]

04.26.2019

UC&C

A People-Based Approach to Driving User Adoption of UCaaS

Today’s workplace is the most dynamic it has ever been. With Millennials now the making up the highest percentage of the workforce, they’re put a high value on work-life balance, according to a recent survey, and are willing to change employers frequently to achieve it. Part of that is a change in both culture and […]

04.23.2019

Thought Leadership

Life and Leadership Lessons from The CISO: Soft Skills Matter

In the professional workforce in general, and particularly in the fields of IT and technology services, you hear a great deal about the importance of developing “soft skills” as a means of increasing one’s organizational value and accelerating career advancement. What exactly are “soft skills”?  Many a definition exists but I think the simplest and […]

04.16.2019

UC&C

Change Management Drives the Successful Adoption of UCaaS

Today’s workforce is different from that of 10 years ago, or even five, for that matter. As Millennials gradually become a larger percentage of the workforce, they bring with them new ideals of what work-life balance and loyalty to their employer means. In a recent survey, only 16% of Millennial respondents surveyed saw themselves as […]

04.09.2019

Client Spotlight

Client Success in Action: Carousel Helps Town of Babylon Migrate to Cloud

Another state and local government organization has turned to Carousel to help it modernize its aging communications system in the name of improved capability, reliability, ease of use, and lower costs. The town of Babylon, NY (Long Island) has partnered with Carousel to replace its 15-year-old legacy, copper-based phone system to a fiber-optic, cloud-based system […]

04.02.2019

#CarouselCrew

#CarouselCrew: Meet Eric Peloso, Convergence Supervisor

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Eric Peloso, Convergence Supervisor, with Carousel for more than six years. We sat down with Eric to learn more about […]

03.27.2019