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Carousel Scoops Two Awards for Managed Services and Solution Provider Excellence

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UC&C

Training Considerations When Adding New Technology

One of the biggest technology challenges companies face when implementing and deploying new tools is adoption. Ensure employees are properly trained and are consistently reinforced to use the technology so your company can truly maximize the results of its new collaboration tool. Tony McQueen, Senior Director of Collaboration, weighs in on a TechDecisions article about […]

06.21.2019

Partner

Is WiFi 6 the Dominant Choice for the Future of Wireless Technology?

The current wireless ecosystem continues to expand with multiple technologies to support mobility, density, capacity, IoT, locationing, and more. WiFi 6 has been gaining significant interest as it is proclaimed to be the future of wireless technology. In this post, I’ll explore whether or not WiFi 6 is the dominant choice for the future. What’s […]

06.11.2019

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Announcements

Carousel Scoops Two Awards for Managed Services and Solution Provider Excellence

Carousel is the recent recipient of two notable industry awards—the MSP501 and SP500. Congratulations to the entire Carousel Crew for staying laser-focused on our Customer Success Obsessed mission and achieving these fantastic nods of recognition! On behalf of everyone at Carousel, we sincerely thank our more than 6,000 highly satisfied customers for the privilege of […]

06.21.2019

UC&C

Training Considerations When Adding New Technology

One of the biggest technology challenges companies face when implementing and deploying new tools is adoption. Ensure employees are properly trained and are consistently reinforced to use the technology so your company can truly maximize the results of its new collaboration tool. Tony McQueen, Senior Director of Collaboration, weighs in on a TechDecisions article about […]

Partner

Is WiFi 6 the Dominant Choice for the Future of Wireless Technology?

The current wireless ecosystem continues to expand with multiple technologies to support mobility, density, capacity, IoT, locationing, and more. WiFi 6 has been gaining significant interest as it is proclaimed to be the future of wireless technology. In this post, I’ll explore whether or not WiFi 6 is the dominant choice for the future. What’s […]

06.11.2019

Security

Executive Fraud Email: Keep Your Sensitive Data (and Money) Safe From This Trendy Crime

According to the FBI, between December 2016 and May 2018 there was a 136% increase in identified global losses related to email scams such as executive fraud—when perpetrators impersonate high-ranking executives and demand sensitive information from company employees. These losses resulted in $12.5 billion in exposures between October 2013 and May 2018 (source). With this […]

05.30.2019

Healthcare

How Digital Technologies Will Transform the Patient Experience

By 2020, healthcare spending around the globe is expected to reach $8.7 trillion1, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. With recent advances in customer-relationship management (CRM), and electronic health record (EHR) technology, providers have an opportunity to significantly update […]

05.16.2019

UC&C

Four Essentials for Winning with Customer Experience

What comes to mind when you think of the ideal customer experience? I guarantee it differs from person-to-person, which is why a personalized customer experience is more important now than ever. In today’s ever-changing digital environment, the most successful companies have perfected the customer experience and understand that customer knowledge is the most important asset. […]

05.14.2019

Security

WATCH: Always On Virtual Series Spotlight: Securing an Insecure World

Not a day goes by without a phishing incident, a ransomware attack taking down a major corporate network, or a data breach compromising millions of customer records. And these are only the ones that are detected and reported by the media. We live in an “Assumption of Breach” world and as attack surfaces exponentially increase […]

05.08.2019

Digital binary panel

Data Center

Hyperconverged Infrastructure: Complete Simplicity Requires Complete Solutions

In today’s multi-cloud world, managing complexity seems to be a full-time job for many IT professionals. This is not surprising, since they are often asked to concurrently manage legacy infrastructure, public and private cloud environments, with multiple vendors, all while trying to adapt to a world where data and data centers are no longer centered. […]

05.02.2019