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Carrier Services

Five Reasons to Explore End-to-End Mobile Device Management

The explosion of mobile devices—tablets, smartphones and other wireless devices—is enough to stress any IT team to the max. Between security issues and upgrades to international travel, managing pooling plans, shutting off decommissioned devices and pricing that seems to change quarterly as the carriers fight for your business, most businesses lack the tools, manpower or expertise to […]

03.28.2017

Notepad with Personal Branding on office wooden table.

Thought Leadership

Is Your Personal Brand In Trouble? 3 Ways to Strengthen It

When I lead workshops on the importance of developing your personal brand, I often ask individuals to consider this powerful quote from Amazon Founder Jeff Bezos in a 2012 TED talk: “Your brand is what other people say about you when you’re not in the room.” Consider that for a moment. What are the key […]

03.23.2017

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Events

AlwaysOn Leadership Symposium: A Day to Change Mindsets

Have you ever fallen? Have you ever failed? Have you ever flailed around trying to overcome some challenge or obstacle? If you are like me, the simple answer is YES… many times. But you’ve also likely found a way to get back in the game or as I like to say to be “always on.” […]

03.21.2017

Shot of a diverse team of colleagues having a video conference in a modern office

UC&C

Prioritize Teamwork to Deliver Results

We’re in the business of creating tools and technology for collaboration. Everything we do is focused on making it easier for teams to work together and “get stuff done.” But putting the best tools in place isn’t going to create teamwork from thin air. If your organizational culture doesn’t actually reward people for working together, […]

03.16.2017

Young man using a digital tablet which is involved in a city network.

IT-as-a-Service

The Advantages—and Challenges—of a Next-Gen IT Consumption Model

The coming rise of cloud services models—Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS)—in recent years has been well documented. As an example, Statista, an online market research and statistics company, recently predicted that spending on public cloud IaaS would grow from $38 billion in 2016 to $173B in 2026. Gartner, meanwhile, projects 37 percent SaaS […]

Team working on computer with headset while a colleague smiling at camera in the office

Thought Leadership

Helping IT Leaders Make Confident Decisions

What’s your competitive advantage? What’s your key differentiator? We hear those questions so often in business and for many, it’s a knee-jerk response to answer “client service.” But with so many companies touting client experience as a differentiator, at what point does it just become table stakes? Using client feedback (be it through focus groups, […]

03.09.2017

Finger about to press future button with blue light over black and grey background. Concept image for illustration of change or strategic vision.

Announcements

Good to Great: Helping Define Your Path for 2017

It’s hard to believe that 2016 is already in the rearview mirror, particularly when we think back to the defining moments of last year. In addition to us witnessing massive disruption in the IT industry—from an unprecedented number of M&As to a surge in cyber-attacks—we saw great innovation come forward in a number of spaces, […]

03.06.2017

Programmer talking on phone

Data Center

Capitalizing on Internet Economics and Building a More Agile WAN

As applications shift toward the cloud and internet connectivity continues to drop in price and improve in reliability, clients have flocked toward hybrid WAN solutions. Historically, IT leaders chose to leverage internet for backup relying on routing protocols for fail-over. In all practicality, these hybrid options are managed as two disparate networks and provide redundancy, […]

02.28.2017

Avaya Engage Las Vegas_Carousel team shot

Events

GAME ON at Avaya Engage, 2017

Experience was everything at last week’s Avaya ENGAGE 2017, which draws more than 2,000 Avaya users, speakers and leadership together each year. Held at the MGM Grand in Las Vegas, the event is comprised of content and speakers from the Avaya user community to learn, network and engage with some of the most prolific minds […]

02.27.2017

Cloud computing

Cloud

Head in the Clouds: 2017 Trends

With cloud adoption on the rise, and with so many cloud technologies and consumption models now available, the question for all size businesses is how to best leverage cloud solutions to accomplish business objectives. And, many will be asking questions like: How can we deploy cloud applications rapidly and cost-effectively? Is a private, public or […]

02.24.2017