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Events

AlwaysOn Leadership Symposium: Resilience Through Adversity

“We all have that drive within us to accomplish whatever possible no matter what gets in the way—that’s resilience.” Chris Kardos, AlwaysOn Leadership Symposium emcee, kicked off the seventh annual event talking about the art of bending without breaking. Held on Thursday, May 18 at the Rhode Island Convention Center in Providence, the event focused […]

05.19.2017

Security

WannaCry Ransomware Q&A

Late last week, businesses and organizations around the world in more than 150 countries were hit with a strain of ransomware known as Wanna Decryptor, WannaCrypt, WanaCrypt0r and WannaCry—and the ransomware shows no signs of stopping. According to a CNN article, the attack was so extreme that it “caused Britain’s NHS to cancel surgeries, a […]

05.15.2017

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Security

WannaCry Ransomware Q&A

Late last week, businesses and organizations around the world in more than 150 countries were hit with a strain of ransomware known as Wanna Decryptor, WannaCrypt, WanaCrypt0r and WannaCry—and the ransomware shows no signs of stopping. According to a CNN article, the attack was so extreme that it “caused Britain’s NHS to cancel surgeries, a […]

Audience Applauding Speaker After Conference Presentation

Events

AlwaysOn Leadership Symposium: 3 Ways to Make The Afternoon Session About You

This week, our team packs up to head to the Rhode Island Convention Center for our seventh annual AlwaysOn Leadership Symposium—a one-day event dedicated to helping attendees unearth their leadership potential and leave thinking differently. Our previous symposiums have covered all-important topics like culture, innovation and change and this year we are tackling resilience or, […]

Photo of a smiling businessman texting on his mobile phone at train station

Partner

Enabling the Modern Workforce

Common problems of today’s workforce and IT teams allude to dreams of having all communications on a single platform while meeting budget and avoiding the logistical nightmare of tracking who is using what for which purpose. Unbreaking News: The Workplace has Changed One factor influencing the rise of a new communications paradigm: five generations will […]

05.11.2017

Businesswoman and businessman having video conference with colleague.

UC&C

5 Things to Read to Amp Up Your UC&C Strategy

The IT industry is buzzing with phrases like “collaboration” and “Cisco Spark.” While innovation is brimming in the collaboration space, if you’re an IT leader looking to implement or advance your UC&C strategy, it can be difficult to see through common UC&C challenges like: An increasingly remote and mobile workforce, Pressure to offer around-the-clock connectivity […]

05.09.2017

Businessmen trading stocks. Stock traders looking at graphs, indexes and numbers on multiple computer screens. Colleagues in discussion in traders office.

Retail

With All the Concern About the Retail Customer Experience, Who’s Worrying About Analytics?

If you’re in the retail space, the conversation of “delivering the ultimate customer experience” is as prolific as conversations about inventory management, supply chain operations and P&L statements. It’s top of mind as retailers look to capitalize on industry white space, remain competitive in overly saturated markets and see retention soar. In fact, Gartner contends […]

05.04.2017

Male online cardiologist at work

Healthcare

Are You Underestimating the Healthcare Patient Experience? – Part 2

A few weeks ago, I brought up the notion of the ultimate patient experience in the healthcare sector—the idea that today’s hospitals and clinics have to view themselves through a hospitality lens, keeping in mind that patients have a choice when it comes to where they receive service. As a result, you are seeing institutions […]

05.02.2017

Fresh plant growing out of concrete

Thought Leadership

Resilience: The Art of Bending Without Breaking

It’s past midnight, the wind is howling and the storm is raging. I can’t sleep. With clutched covers pulled to my nose, I watch the gale build with intensity. With every flash of lightening, I count “one-Mississippi, two-Mississippi, …” until the deafening boom of thunder inevitably follows. That wind shakes our little home with every […]

04.27.2017

Client Spotlight

A Very IT School Vacation

Unlike some seeking R&R during school vacation week, I didn’t jet down to Florida to visit Mickey Mouse, binge watch Netflix, or tackle the ever-growing list of projects around the house. As district technology coordinator for South Amboy Public Schools, in South Amboy, NJ, I instead spent my break working with the fine folks at […]

04.26.2017