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Thought Leadership

3 Ways IT Leaders Can Drive Business Transformation

We are witnessing a significant evolution in IT as the department transforms from being a siloed entity to one that deploys technology in every function within every business. Much of this change is due to the influx of collaboration tools, Everything as a Service (XaaS), and hybrid technologies that are shifting the priorities of IT […]

05.08.2018

Partner

Inside the Journey of a 911 Call

When an emergency strikes, you pick up the phone and call 911. A helpful call taker confirms your address, gets the details of the emergency, and help arrives within minutes. Sounds simple, right? It may not be. If you’re dialing 911 from an IP phone system, you need multiple systems to integrate and communicate to […]

05.03.2018

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Partner

Inside the Journey of a 911 Call

When an emergency strikes, you pick up the phone and call 911. A helpful call taker confirms your address, gets the details of the emergency, and help arrives within minutes. Sounds simple, right? It may not be. If you’re dialing 911 from an IP phone system, you need multiple systems to integrate and communicate to […]

Announcements

Client Kudos: Oral Roberts University CIO Wins CIO 100 Award

Today we congratulate Carousel client and technology innovator, Michael Mathews, Oral Roberts University CIO and EVP of Innovation and Technology, for being, selected for the prestigious CIO 100 Award by CIO Magazine. For nearly three decades, CIO has celebrated the innovative use of technology to deliver genuine business value.  As Carousel clients, partners, and employees […]

05.01.2018

#CarouselCrew

#CarouselCrew: Meet Dave Soscia, Director, Strategic Sourcing

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Exeter, Rhode Island-based Dave Soscia, Director, Strategic Sourcing, and #CarouselCrew member for more than nine years. Dave shares with us […]

04.26.2018

Managed Services

Consumption Model Trends Drive Managed Services

One of the things our clients ask us all the time is, “What do you see out in the marketplace in terms of what’s driving IT spending, especially around managed services?” And one of the obvious things is that lines of business are very important in terms of how technology dollars are distributed. It’s not […]

04.24.2018

Client Spotlight

A Very IT School Vacation

Unlike some seeking R&R during school vacation week, I didn’t jet down to Florida to visit Mickey Mouse, binge watch Netflix, or tackle the ever-growing list of projects around the house. As district technology coordinator for South Amboy Public Schools, in South Amboy, NJ, I instead spent my break working with the fine folks at […]

04.19.2018

Cloud

Will Subscriptions Free Us From Software Licensing Hell? No, But There Is Hope

This article originally appeared on Channel Partners Online. There are a lot of reasons that, by 2020, more than 80 percent of software vendors will change their business models from traditional license and maintenance to subscription, according to Gartner. For ISVs, usage-based subscription models provide flexible options for software monetization, such as pay-as-you-go and concurrent […]

04.17.2018

Cloud

Your Boss Wants to Move Your Phone System to the Cloud—Now What?

The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models.  Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]

04.12.2018

Networking

SD-WAN: What’s the Best Model for My Business?

Most organizations struggle with managing their carriers, bandwidth, and adding new applications to their WAN. The complexity, cost, and time of managing these networks has a real impact on their ability to respond quickly and that, in turn, has real business impact. Enter SD-WAN, which allows companies to vastly simplify their network, making it more […]

04.10.2018