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Announcements

Build your cybersecurity team: Which roles to outsource, which to keep in-house?

In an earlier post we looked at typical headcount costs and other expenditures to build and maintain the full scope of cybersecurity capabilities in-house. Those figures often put a completely internal team out of reach, but the good news is that a strong cybersecurity strategy doesn’t need to be an all-or-nothing effort. Here we’ll explore […]

05.27.2021

Announcements

NWN Acquires Carousel Industries Delivering Improved Cloud Communications

We are excited to announce that Carousel Industries, a National leading IT and Managed Services firm is now a part of the NWN family. NWN pursued this acquisition to deliver more complete solutions to our customers and the wider market. Together, NWN and Carousel will form a new kind of cloud communications services provider that’s […]

05.12.2021

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Announcements

Build your cybersecurity team: Which roles to outsource, which to keep in-house?

In an earlier post we looked at typical headcount costs and other expenditures to build and maintain the full scope of cybersecurity capabilities in-house. Those figures often put a completely internal team out of reach, but the good news is that a strong cybersecurity strategy doesn’t need to be an all-or-nothing effort. Here we’ll explore […]

05.27.2021

Announcements

NWN Acquires Carousel Industries Delivering Improved Cloud Communications

We are excited to announce that Carousel Industries, a National leading IT and Managed Services firm is now a part of the NWN family. NWN pursued this acquisition to deliver more complete solutions to our customers and the wider market. Together, NWN and Carousel will form a new kind of cloud communications services provider that’s […]

05.12.2021

Security

MDR services and managing cybersecurity within your business

No matter the size, industry, or location, nearly every company today has a cybersecurity strategy. But there are many methodologies your organization can use to protect its digital assets and determining the right approach for your business means balancing your desired cybersecurity posture against your resource availability of staff and money. Given the evolving threat […]

04.19.2021

Announcements

Securing Tomorrow’s Smart Cities With Lessons From Today’s Enterprises

This article was originally posted on Forbes.com. Today’s modern enterprises are fully dependent on a complex amalgam of connected technologies that extend beyond the usual mix of IT gear. Servers, routers, switches and computers now operate alongside connected HVAC and facilities management equipment, building access controls and surveillance cameras, manufacturing robots, scientific sensors, medical devices […]

04.09.2021

Announcements

What Enterprise Decision-Makers Need to Know about the Workplace of the Future

This article is posted here with the consent of the author. The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy, position, view, or opinion of Crestron Electronics, Inc., or of any of its employees. Crestron Electronics is not responsible for, and does not […]

03.23.2021

Security

Apply Ordr to your IoT chaos

Businesses have leveraged Internet of Things (IoT) capabilities for years and the use of these devices – sensors, monitors, and other smart technologies with Internet connectivity – is exploding. Unlike cell phones and laptops, IoT devices aren’t usually linked to any one user. Instead, they’re the communication component in a heart monitor that lets hospital […]

12.22.2020

AI

Contact Center

AI Enriches CX and Contact Center Operations

Here’s a fun fact: by 2025, 53.5% of customer interactions are expected to use AI combined with self-service and workflow automation to guide them to resolution (Nemertes Research). Are you ready for this shift to digital interactions? It’s clear your customers are ready and willing to use digital self-service options. Here’s another fun fact: more than 60% of […]

11.20.2020

UC&C

Unified Communications as a Service: How UCaaS is Driving the Modern Workforce

The global COVID-19 pandemic fundamentally altered the way many of us around the world work, learn, and communicate with each other. Pre-pandemic, working from home was considered by many to be a perk, not the norm. Then widespread stay-at-home orders forced offices, schools, restaurants, malls, and gathering places to close their doors, accelerating the adoption […]

11.11.2020