The digital economy creates new challenges for IT leaders—from the drive to deliver strategic value and proactive support for business growth, to accelerating workplace transformation. Carousel and Avaya are with you on that transformation journey. Whether on-prem, in the cloud, or hosted, our mobility, collaboration, and customer service solutions enable modern communications to support innovation. 

Modernize your collaboration
with Carousel & Avaya

Carousel is an Avaya Diamond partner with more than 550 certifications and a multi-year Avaya award recipient, including Overall U.S. Partner of the Year in 2018.    Carousel has decades of experience integrating and managing multi-vendor solutions for mid-sized and large enterprises.


Number of Avaya certifications across all technology areas


Avaya ports under contract, supported by 28+ dedicated contract management service associates
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Largest NAM Business Partner

Carousel can help you overcome
these common IT challenges:

  • Low productivity due to lack of modern UC&C tools
  • Poor customer engagement and contact center efficiencies
  • Managing CapEx and OpEx costs with the right cloud-based solutions
  • Disparate systems and frustration from integrating multi-vendor solutions
  • Spending too much time in day-to-day IT tasks, versus supporting strategic business initiatives

Contact Carousel

Carousel & Avaya:  A Complete Solution Set – Watch Now

Watch this video to hear Jean Turgeon, VP and Chief Technologist at Avaya, share how Avaya and Carousel develop and deliver complete solution sets through its successful, long-standing partnership.

Avaya and Carousel lead the way
to a better customer experience

As leaders in the delivery of UC and CC solutions, Avaya and Carousel can help you transform digital interactions to better serve your customers. Carousel can help you implement the best Avaya solutions from our comprehensive portfolio, including:

Unified Communications Solutions

  • Voice
  • Messaging & Team Collaboration
  • Conferencing & Meetings
  • Phones & Devices
  • App Development

Contact Center Solutions

  • Self Service
  • Assisted Service
  • Performance Management
  • Artificial Intelligence
  • Mobile Experience

Schedule a Consultation

Looking to improve or upgrade your collaboration and
customer experience solutions? Talk to a UC expert today.