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10 Effective Employee Training Tactics for New Technology

According to HR Magazine, companies that invest $1,500 on training per employee can see an average 24 percent more profit than companies who invest less. Additionally, a study of 2,500 businesses done by ATD found that companies that offer thorough training generated more than twice the amount of income per employee over firms that offered […]


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Avaya Engage 2019 Featuring Carousel Industries

Avaya just capped off its biggest ever Engage conference, bringing more than 2,500 attendees, including partners and customers, to Austin, Texas. The theme of the event was “Experiences that Matter.” It included 100 expo partners, sponsors and exhibitors. Avaya updated attendees on its progress since emerging from chapter 11 bankruptcy a little more than a year ago. Jim Chirico, […]


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A Delicate Balancing Act: Business Needs vs IT Priorities

IT can’t be the “bureau of NO” but has to be a partner with the business units. Many CIOs and IT leaders today feel powerless when it comes to managing technology expenditures that come from sources outside of their departmental IT budget. If the sales team decides it wants to invest in training tools to […]


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Cybersecurity Trends We Saw in 2018

As the year winds down, most security experts begin to set their sights on the months ahead. It makes sense because we should be planning for potential attack vectors and figuring out ways to protect sensitive data and networks. But you can’t really plan for the future without understanding what happened in the past. The […]


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Carousel Industries CTO Jason Viera On 2019 Demand Drivers, Key Partnerships

Looking Ahead To 2019 Carousel Industries promoted Jason Viera to chief technology officer in May, making him responsible for shaping the Exeter, R.I.-based solution provider’s technology strategy “to help innovate and cultivate new opportunities for its more than 6,000 clients,” the company said in the announcement. Viera has been with Carousel since June 2016, serving […]


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Carousel Industries Unveils New Executive Briefing Centers

EXETER, RI – Dec. 11, 2018 – Carousel Industries, a leader in communication and network technologies, professional and managed services, and cloud solutions, today announced the official opening of its two next-generation Executive Briefing Centers (EBCs) at its Exeter, RI headquarters and Windsor, CT office. The newly redesigned and refreshed EBCs serve as destinations for new and existing […]


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CRN’s 2018 Products Of The Year

Cisco recently debuted a range of notable updates to its Webex collaboration platform, including unveiling a new version of Webex Meetings. The platform provides a modern approach to video meetings through simplified scheduling and joining, with one button to push for joining a meeting from any device. Cisco also launched a new Webex Assistant and […]


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60 Cybersecurity Predictions For 2019

I’ve always been a loner, avoiding crowds as much as possible, but last Friday I found myself in the company of 500 million people. The breach of the personal accounts of Marriott and Starwood customers forced us to join the 34% of U.S. consumers who experienced a compromise of their personal information over the last year. […]


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Focusing on Customer Experience to Influence Digital Transformation

At the Always On Technology Symposium, presented by Carousel Industries, attendees were lucky enough to witness an opening keynote from Jean Turgeon of Avaya that focused on an underestimated aspect of technology transformation – the unique use cases of technology. It sounds like that would be the first thing that technology providers would focus on, but it rarely is. […]


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What You Missed From Carousel Industries’ Always On Technology Symposium

What does success look like in digital transformation? That was the question posed at Carousel Industries’ fourth annual Always On Technology Symposium, where executives discussed a winning criteria that they say can transform a business. “Success is very subjective as we all know, but from a business perspective it is critical that we get to a […]