Managed Services

Building an IT Environment for the Future

Do you know that most IT leaders use an average of nine—yes nine—different monitoring tools within their environment? That means nine different boxes and nine different applications to manage. And the most interesting part? Very rarely do they even talk to each other. And, this number can be even higher if we bring in hybrid […]

12.05.2017

Managed Services

Why IT Transformation Should Be Your Mission

Be honest: How many projects have come through your IT group that had great promise, but never saw the light of day? Or maybe some were partially installed, but didn’t quite reach the finish line. Sound familiar? For too long, IT’s goals have been relegated to doing cutovers, but that isn’t what moves the needle. […]

11.17.2017

Managed Services

Outsourcing: Not a Dirty Word Anymore

One of the best parts of my job is meeting with IT leaders—from the CEO of a Fortune 500 to the CIO at a small company—and discussing how they drive innovation into the business. Though their end goals may vary, I’ve found the best run IT organizations have a healthy relationship with some form of […]

11.07.2017

Managed Services

Moving Your IT Talent into the Future

To read other blog posts by Carousel Managed Services leaders, click here. How does your IT team deliver services today? You wouldn’t be alone if you said your employees are occupied with the chore equivalent of IT work—they’re focused on run tasks or other activities that are crucial to maintaining workforce productivity and network availability, […]

10.17.2017

Managed Services

Consumption Model Trends Drive Managed Services

One of the things our clients ask us all the time is, “What do you see out in the marketplace in terms of what’s driving IT spending, especially around managed services?” And one of the obvious things is that lines of business are very important in terms of how technology dollars are distributed. It’s not […]

09.26.2017

#CarouselCrew

#CarouselCrew: Meet Viken Jawharjian

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Viken “Vik” Jawharjian, director of managed services for eight years. We sat down with him to learn about his top […]

09.07.2017

Managed Services

Seven Steps You Can Take Today to Transform IT

For the past few weeks, I’ve been talking about the revolution that needs to take place in IT—a total transformation in the way we run IT. There are many factors validating the need for the revolution, including the fact that we’re experiencing a surge in: Technology consumerization, or the power of technology being directly in […]

08.22.2017

Client Spotlight

Surviving the IT Talent Deficit: Build a Bridge to Success

This article originally appeared in ON Magazine. It’s long been documented that attracting, retaining, and nourishing IT talent is the biggest barrier to a CIO’s success. In fact, according to Gartner’s 2017 CIO report, CIOs across the board identify lack of skills and other human resources as their No. 1 barrier to success. “The IT […]

08.15.2017

Managed Services

Stuck in the IT Slog? Time to Push Through

In one of my favorite business books, the New York Times bestseller “Decide,” my good friend and author Steve McClatchy writes that psychological studies have confirmed that we can divide all sources of human motivation into two categories: to move toward Gain (or something you want) or to Prevent Pain (or prevent the loss of […]

08.01.2017

Managed Services

An IT Revolution is Brewing

As IT leaders and professionals, we are waging an important battle every day. We are expected to be at the forefront of innovation—influencing and compelling the organization to move towards revolution while also keeping the lights on. But innovation and growth responsibilities are inherently competitive with run operations and, unfortunately, run seems to win every […]

07.26.2017