Managed Services

Moving Your IT Talent into the Future

To read other blog posts by Carousel Managed Services leaders, click here. How does your IT team deliver services today? You wouldn’t be alone if you said your employees are occupied with the chore equivalent of IT work—they’re focused on run tasks or other activities that are crucial to maintaining workforce productivity and network availability, […]

10.17.2017

Managed Services

Consumption Model Trends Drive Managed Services

One of the things our clients ask us all the time is, “What do you see out in the marketplace in terms of what’s driving IT spending, especially around managed services?” And one of the obvious things is that lines of business are very important in terms of how technology dollars are distributed. It’s not […]

09.26.2017

#CarouselCrew

#CarouselCrew: Meet Viken Jawharjian

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each week, we’re excited to share a glimpse of our talented team members. This week, meet Viken “Vik” Jawharjian, director of managed services for eight years. We sat down with him to learn about his top […]

09.07.2017

Managed Services

Seven Steps You Can Take Today to Transform IT

For the past few weeks, I’ve been talking about the revolution that needs to take place in IT—a total transformation in the way we run IT. There are many factors validating the need for the revolution, including the fact that we’re experiencing a surge in: Technology consumerization, or the power of technology being directly in […]

08.22.2017

Client Spotlight

Surviving the IT Talent Deficit: Build a Bridge to Success

This article originally appeared in ON Magazine. It’s long been documented that attracting, retaining, and nourishing IT talent is the biggest barrier to a CIO’s success. In fact, according to Gartner’s 2017 CIO report, CIOs across the board identify lack of skills and other human resources as their No. 1 barrier to success. “The IT […]

08.15.2017

Managed Services

Stuck in the IT Slog? Time to Push Through

In one of my favorite business books, the New York Times bestseller “Decide,” my good friend and author Steve McClatchy writes that psychological studies have confirmed that we can divide all sources of human motivation into two categories: to move toward Gain (or something you want) or to Prevent Pain (or prevent the loss of […]

08.01.2017

Managed Services

An IT Revolution is Brewing

As IT leaders and professionals, we are waging an important battle every day. We are expected to be at the forefront of innovation—influencing and compelling the organization to move towards revolution while also keeping the lights on. But innovation and growth responsibilities are inherently competitive with run operations and, unfortunately, run seems to win every […]

07.26.2017

Programmer talking on phone

Managed Services

Paying a Premium for Talent—Are You Getting the Return You Paid for?

In any competitive field, the only way to acquire premium talent is to pay for it. The best athletes get the biggest contracts, the most popular movie stars command the largest deals and in technology, the best and brightest minds are offered the top salaries. In fact, according to data from Payscale, CIOs in the […]

06.27.2017

Carrier Services

What’s Next? Leaders Cite Top IT Priorities for 2H 2017

Today’s IT leaders are tasked with everything from daily run tasks like patching to more strategic business initiatives like migrating data to the cloud. But how successful do they feel they are in propelling their organizations toward transformation? Carousel surveyed more than 300 New England-based IT leaders across several verticals to find out the top […]

06.08.2017

Managed Services

IT Checklist for Planning an Office Move – Part 2

Click here to read Part 1 of this two-part series for the complete checklist. 7. Conduct a dry-run A few weeks before the final move, conduct a complete step-by-step run-through of the plan to test for any gaps or issues that may arise with transit, missing or backordered equipment, or vendors. Going through step-by-step of […]

06.06.2017