UC&C

Training Considerations When Adding New Technology

One of the biggest technology challenges companies face when implementing and deploying new tools is adoption. Ensure employees are properly trained and are consistently reinforced to use the technology so your company can truly maximize the results of its new collaboration tool. Tony McQueen, Senior Director of Collaboration, weighs in on a TechDecisions article about […]

03.05.2019

Partner

2019 Tech Trends–Enterprise Collaboration Heats Up

As the technology industry collectively turned the calendar over to 2019, the topic of enterprise collaboration tools seems to be garnering a major share of the spotlight. Here’s the first in a series of blog posts you’ll see from Carousel SMEs on this topic with the initial focus on Cisco. Cisco Webex Gets Major Overhaul […]

02.07.2019

Announcements

Carousel Named One of Top 50 Systems Integrators of 2018 by Systems Contractor News

Carousel is honored to have once again been selected as one of an exclusive group identified as the Top 50 Integrators of 2018 by Systems Contractor News (SCN). The company was ranked #16 on this year’s list. For the past decade, SCN has—each December—compiled a list of the AV industry’s top integrators. The Top 50 […]

12.06.2018

UC&C

It’s Most Likely Time to Re-evaluate Your Communications Foundation

I talk to many IT leaders who are evaluating whether to move to the cloud, and if so, how quickly and using what decision criteria. What’s driving these discussions? A variety of factors, but the main one is the need for IT to become more agile. They need to roll out services more quickly, update […]

11.19.2018

UC&C

Transforming Customer Experience Requires Solid Communications

Ask any business or IT leader to describe their priority list, and digital transformation is surely to be a theme embedded in nearly every initiative. Digital transformation is essentially the innovative application of a technology that creates or improves a process, product, or experience to drive value. Success metrics from Nemertes 2017-18 Digital Transformation research […]

11.12.2018

Events

AlwaysOn Technology Symposium Spotlight: Impossible is Just a Word

Is there a magic formula to success? As we know, to be successful in this type of technological landscape, you must understand two words: “perspective” & “creativity”. HOW can you change your “perspective” to enhance your “creativity” to stand out in front of the competition? We’re thrilled to have someone special for this year’s AlwaysOn […]

09.13.2018

UC&C

3 Key Elements to Mitigating UC&C Platform Migration Issues

As their business needs mature, many companies are forced to take a close look at their current communications systems. Most come to a common conclusion: Their existing platforms cannot support the demands of an increasingly remote workforce along with increased pressure to provide seamless connectivity anywhere, anytime. Their unified communications and collaboration (UC&C) systems may […]

07.31.2018

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Carrier Services

UC&C Migration on the Horizon? Don’t Forget Telecom and Carrier

If your organization is in the planning stages of a unified communications & collaboration (UC&C) migration and is nearing the execution phase, now is a great time to take a brief pause to consider if you have checked all the most important items off your migration to-do list. Have you thoroughly vetted all the available […]

06.26.2018

UC&C

3 Key Elements to Mitigating UC&C Platform Migration Issues

As their business needs mature, many companies are forced to take a close look at their current communications systems. Most come to a common conclusion: Their existing platforms cannot support the demands of an increasingly remote workforce along with increased pressure to provide seamless connectivity anywhere, anytime. Their unified communications and collaboration (UC&C) systems may […]

06.12.2018

Cloud

Your Boss Wants to Move Your Phone System to the Cloud—Now What?

The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models.  Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]

04.12.2018