Events
This year’s Avaya ENGAGE event in Phoenix was full of innovative goodness. Attendees were treated to an entertaining—and occasionally poignant—presentation from Magic Johnson. Not Impossible’s CEO Mick Ebeling showed us some of the promising ways technology is improving life at a very human level. We were energized by demonstrations and discussions around customer experience, AI, […]
02.20.2020
Thought Leadership
Technology is a core component for nearly every type of business and powers an enormous array of functions. Carousel understands the critical role these solutions play and we’re working to deliver more value to our customers by giving them access to deeper technology insight and expertise than ever before. That’s why we’ve formed the Office […]
02.03.2020
Security
This post is jointly authored by CTO Jason Viera and CIO/CSO Jason Albuquerque. Click their names to connect with them on LinkedIn and share your thoughts or questions. Recent ransomware attacks have highlighted concerns that managed service providers (MSPs) are an increasingly tempting target for hackers. It isn’t that companies like Carousel have more valuable […]
12.20.2019
Thought Leadership
Enterprises today have an abundance of technologies at their fingertips. Platform proliferation gives companies access to more features and functionalities than ever before, but it’s also changing how some organizations deploy new technologies—and not always for the better. Because the barrier to entry is shrinking, businesses increasingly put more emphasis on acquiring solutions and not […]
11.26.2019
Thought Leadership
In the past few years, and with the focus on digital and business transformation, IT has evolved from a support function and enabler of business demand to enabling overall business success and transformation. IT leaders are now pushing teams in a way where it has less to do with IT infrastructure and more around business […]
11.19.2019
Thought Leadership
Conventional wisdom says that people need technology. They need it to communicate, to be productive, and to be efficient. But in truth, the relationship goes both ways and technology needs people. A technology may be great at its core, but if people don’t use it then it will wither. Its full value will never be […]
11.14.2019
Partner
Long the backbone of nearly every enterprise’s communication infrastructure, the traditional phone system just isn’t keeping up like it used to. The marketplace is changing, and companies need greater flexibility to respond—something on-premises, hardware-based solutions are challenged to do. Because the new paradigm represents such a significant change for businesses, we created an eBook that […]
10.17.2019
UC&C
One of the biggest technology challenges companies face when implementing and deploying new tools is adoption. Ensure employees are properly trained and are consistently reinforced to use the technology so your company can truly maximize the results of its new collaboration tool. Tony McQueen, Senior Director of Collaboration, weighs in on a TechDecisions article about […]
10.07.2019
Networking
5G, the fifth generation of wireless networks that will enable a wide range of new applications, from virtual reality to autonomous vehicles, has received is fair share of attention and hype. However, another technology will be arriving much more quickly to help fill the gap for enterprise organizations between 5G’s promise and its realistic timeline: […]
08.19.2019
Thought Leadership
This post originally appeared on MyTechDecisions.com. To learn more or to schedule a visit to a conveniently located Carousel Executive Briefing Center, click here. My TechDecisions recently visited Carousel Industries, an IT services consulting, management, and integration firm headquartered in Exeter, R.I. This building is unique in that it houses one of the company’s two […]
07.11.2019