Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.

Healthcare

How Digital Technologies Will Transform the Patient Experience

By 2020, healthcare spending around the globe is expected to reach $8.7 trillion1, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. With recent advances in customer-relationship management (CRM), and electronic health record (EHR) technology, providers have an opportunity to significantly update […]

05.16.2019

Healthcare IT solutions

Healthcare

Topping the Charts: Carousel Once Again Takes Home Healthcare Informatics 100 Award

As healthcare organizations strive to remain competitive in an ever-evolving environment—most notably by redefining the patient experience—the speed, agility and effectiveness through which they must deliver high quality care has become critically important. Without question, IT has become the strategic weapon to not only improve the quality of healthcare delivery, but to increase patient safety, […]

06.05.2018

Male online cardiologist at work

Healthcare

Are You Underestimating the Healthcare Patient Experience? – Part 2

A few weeks ago, I brought up the notion of the ultimate patient experience in the healthcare sector—the idea that today’s hospitals and clinics have to view themselves through a hospitality lens, keeping in mind that patients have a choice when it comes to where they receive service. As a result, you are seeing institutions […]

05.02.2018

Healthcare

Are You Underestimating the Healthcare Patient Experience? – Part 1

I remember a few years ago first hearing that hospitals and clinics were investing in bringing on board Chief Experience Officers (CXO) to focus solely on the patient experience. It was an incredible validator that the days of patients solely choosing providers for strong medical prowess were gone. Instead, today’s patients are searching for reputable […]

04.11.2018

Doctor sitting at table and working with tablet. Medical icons in hexagonals in front. Only hands seen. Concept of medical help.

Partner

In Good Hands: Lorien Health Systems

“We’re a nursing home company that doesn’t like nursing homes,” says Lou Grimmel, CEO of Lorien Health Systems. A pretty powerful statement for a CEO of one Maryland’s top healthcare systems comprised of nine nursing homes, five assisted living homes and a rehab facility. With a sterling reputation and nearly 40 years in business, Grimmel […]

01.06.2018