Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.

Cloud

Your Boss Wants to Move Your Phone System to the Cloud—Now What?

The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models.  Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]

04.12.2018

Closeup of group of business people having video conference meeting with their colleagues over the internet. They are all sitting around conference table and looking at computer screen showing their colleagues talking and pointing at a chart. Sunlight is flaring from the left side.

UC&C

3 Steps to Increase the Adoption of UC Products

Dear IT Director, you did it. You secured the budget, you worked tirelessly to install the collaboration tools and now, crickets from employees. Collaboration itself isn’t new for staff—it’s the wide array of tools that enable businesses to collaborate more effectively, both internally and externally, that can make teams sheepish about diving in head first. […]

03.30.2017

People in lobby chatting

Carrier Services

Telecom Considerations for Designing IT Solutions

It’s critically important for organizations to consider connectivity and bandwidth requirements when they are planning to move applications to the cloud. But it is also a microcosm of a larger point, which is that telecom considerations should be taken into account for any solution design. Let’s take Unified Communications (UC) as an example. Oftentimes when […]

02.20.2017

Video conference meeting

UC&C

Simple Ways to Increase Adoption of UC Tools – Part 1

This is part one in a two-part series. To read the second installment, please click here. Unified communications and collaboration (UC&C) solutions have been top-of-mind for IT and business leaders for years, as they look for ways to increase productivity and efficiency. And based on recent research, the UC&C market is showing no signs of […]

02.06.2017