Cloud
The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models. Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]
04.12.2018
UC&C
Dear IT Director, you did it. You secured the budget, you worked tirelessly to install the collaboration tools and now, crickets from employees. Collaboration itself isn’t new for staff—it’s the wide array of tools that enable businesses to collaborate more effectively, both internally and externally, that can make teams sheepish about diving in head first. […]
03.30.2017
Carrier Services
It’s critically important for organizations to consider connectivity and bandwidth requirements when they are planning to move applications to the cloud. But it is also a microcosm of a larger point, which is that telecom considerations should be taken into account for any solution design. Let’s take Unified Communications (UC) as an example. Oftentimes when […]
02.20.2017
UC&C
This is part one in a two-part series. To read the second installment, please click here. Unified communications and collaboration (UC&C) solutions have been top-of-mind for IT and business leaders for years, as they look for ways to increase productivity and efficiency. And based on recent research, the UC&C market is showing no signs of […]
02.06.2017