Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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Contact Center

Artificial Intelligence and the Contact Center in 2021 – What should you be looking for?

The pandemic of 2020 had contact centers scrambling to get agents safe and fully functional from home or other remote locations. Many companies quickly started to explore agent-assisted technologies with Artificial Intelligence to help plug the holes in the proverbial dam. But the goal was not and is not to replace physical agents- in fact, […]

05.03.2021

Security

MDR services and managing cybersecurity within your business

No matter the size, industry, or location, nearly every company today has a cybersecurity strategy. But there are many methodologies your organization can use to protect its digital assets and determining the right approach for your business means balancing your desired cybersecurity posture against your resource availability of staff and money. Given the evolving threat […]

04.19.2021

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Deal

Thought Leadership

Carousel and Atrion: 1+1 = 3

Today we’re pleased to launch Carousel Industries’ corporate blog, “Carousel Connect.” And, I can’t think of a better way to do so than to share the incredibly exciting news of Carousel’s intent to acquire, Atrion, Inc., a highly-regarded, award-winning IT services firm with a national customer base headquartered just down the road in Warwick. This […]

06.08.2016