Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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UC&C

How business leaders can help their teams make work-from-home a success

The coronavirus outbreak has changed the way many companies operate, with large segments of employees now working from home (WFH) and teams still figuring out how to adjust to the new normal. While it may seem a difficult and disruptive transition, remote work has long been a staple in a number of industries, from healthcare […]

03.27.2020

Security

The new reality of ransomware defense

Headlines with the latest ransomware attacks seem to be everywhere. Big companies, small companies, healthcare organizations, government agencies, retailers—ransomware has struck every type of business in almost every sector. So why do some businesses still treat ransomware like an outlier threat? One problem is that discussions around cyber risks are sometimes seen as fear mongering, […]

03.26.2020

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Business team discussing progress of the company

Professional Services

IT Directors and CIOs: Spend More Time Focusing On Leadership

It’s a well-known fact that the IT talent pool is ever-shrinking. In fact, just last year in Gartner’s 2016 CIO report, talent became recognized globally as the “single biggest issue” preventing CIOs from achieving their objectives. The story does not appear to be looking much better as we head into 2017. You May Also Like: […]

01.17.2017

Security concept with businessman and hacker hands on laptop keyboard.

Security

Assumption of Breach, Part II—The People Element

In the first installment of this series I discussed the need for organizations to change their approach to cyber security to an “assumption of breach model,” or an understanding that in today’s threat landscape, it is unrealistic to thwart 100 percent of malicious attacks. That previous post also mentioned that this new approach should focus […]

01.16.2017

Woman with Tablet

UC&C

Video Engagement in a Customer Centric World

The widespread adoption of consumer video communication services such as Microsoft Skype, Google Hangouts, Facebook Messenger or Apple FaceTime has democratized video calling. Together with the development of WebRTC, it created the expectation that video chat can be easily added as an interaction channel for customer engagement and support. At Vidyo we learned with our […]

11.16.2016

Sunny american football stadium

Announcements

It’s Game Time!

People who know me understand that my passions revolve around my family and friends, our business, the success of our clients…and of course, college football. For me, the core areas of my day-to-day possess an intensity that can be defined only by the excitement of the Southeastern Conference (SEC) Football Championship. The season of change […]

11.08.2016

Security

Understanding Adversary Intent

In the spirit of the first Presidential debate, I would like discuss the topic of cybersecurity, which was one of only a few words NBC moderator Lester Holt was able to squeeze in. Even though at times the debate seemed less like a diplomatic dispute and more like a drunken quarrel between two sports fans […]

10.18.2016

Security

Aligning IT and School Administrators for Security Success in Higher Education

A decade, or even a few years ago, cyber security issues would not have been on most university and college presidents’ minds. In this new world, however, where major American political parties and government agencies are being compromised, these educational leaders must be focused on protecting their institutions from malicious actors. Like leaders of large […]

06.23.2016

IAUG Ahead of the Curve 2016

Events

How Carousel Rocked Avaya ENGAGE 2016

The International Avaya Users Group (IAUG) Annual Summit held last week in Orlando was a resounding success!  With well over 2,000+ attendees, 200+ hours of educational content and 10+ dedicated networking expo hours – IAUG was THE place to be for devoted Avaya users and technology partners. It’s worth mentioning that IAUG launched on the […]

06.17.2016

Deal

Thought Leadership

Carousel and Atrion: 1+1 = 3

Today we’re pleased to launch Carousel Industries’ corporate blog, “Carousel Connect.” And, I can’t think of a better way to do so than to share the incredibly exciting news of Carousel’s intent to acquire, Atrion, Inc., a highly-regarded, award-winning IT services firm with a national customer base headquartered just down the road in Warwick. This […]

06.08.2016